Customer Care Program
Enjoy optimal performance from your Kinetico and other water treatment systems for years to come with our Customer Care Program. Designed to make life a little easier, maintenance a little more proactive, and saving a lot more enjoyable, we offer three residential care plans designed around you that include:
- Equipment inspections and cleanings
- Water testing for ongoing performance
- Salt delivery
- Product and service discounts!
Need help deciding which plan is best for you? Call 262.549.7733 and we’ll help you choose!
Residential & Commercial Care Plans Now Available
Water System Maintenance As Easy As 1, 2, 3
Maintaining Your Water Softener, Water Filtration System & More
Regular maintenance and cleaning of your water treatment systems help ensure you get the best quality water day after day, year after year, drop after drop. While some homeowners prefer to perform their own maintenance, nothing beats the hands-on expertise you’ll receive from our service technicians. Choose from one of the plans below and enjoy the added benefit of product and service discounts along the way!
The Tech - Inspection & Cleaning Annually
$25
Per Month
Annual Inspection & Cleaning Includes:
- Preventative maintenance inspection
- Cleaning of the brine float and valve
- Chemically clean the resin
- Sanitize the brine tank
Annual Water Testing Includes:
- Three water hardness tests – Incoming raw water, treated hot water, and treated cold water
- Two iron tests if on well water – Incoming raw water and one through the current equipment
Salt Delivery Every 6 Months:
- Salt delivery every 6 months to fill brine tank
- First two bags of salt included
Product & Service Discounts:
- 5% savings on all service and repair
- 5% savings on upgraded equipment
- No install fees on upgraded equipment
The Pro - Inspection & Cleaning Every 6 Months
$40
Per Month
Inspection & Cleaning Every 6 Months Includes:
- Preventative maintenance inspection
- Cleaning of the brine float and valve
- Chemically clean the resin
- Sanitize the brine tank
Water Testing Every 6 Months Includes:
- Three water hardness tests – Incoming raw water, treated hot water, and treated cold water
- Two iron tests if on well water – Incoming raw water and one through the current equipment
Salt Delivery Every 6 Months:
- Salt delivery every 6 months to fill brine tank
- First two bags of salt included
Product & Service Discounts:
- 10% savings on all service and repair
- 10% savings on upgraded equipment
- No install fees on upgraded equipment
The Premier - Inspection & Cleaning Every 4 Months
$55
Per Month
- Preventative maintenance inspection
- Cleaning of the brine float and valve
- Chemically clean the resin
- Sanitize the brine tank
- Three water hardness tests – Incoming raw water, treated hot water, and treated cold water
- Two iron tests if on well water – Incoming raw water and one through the current equipment
- Salt delivery every 4 months to fill brine tank
- First two bags of salt included
- 12% savings on all service and repair
- 10% savings on upgraded equipment
- No install fees on upgraded equipment
Customer Care Add-ons & Commercial Plans
Add-on: $15 per month
Drinking Water System
Inspection and cleaning; Two drinking water tests – Incoming raw water and one through the current equipment to test the system for rejection amounts; Includes one set of standard filters
Add-on: $10 per month
Iron Filtration System
Inspection and cleaning; Two drinking water tests – Incoming raw water and one through the current equipment to test the system for rejection amounts; Head cleaning; Discount on rebedding services
Customized Quote
Commercial Care Plans
Simplify the water treatment process at your office or commercial facility. Our technicians can design custom commercial care plans that are as unique as your business’ needs. Contact us today for more information on our commercial care plans, service, and repair.

50 Reasons People Love Kinetico Water
Kinetico Incorporated came into existence 50 years ago when its two founders, Bill Prior and Jim Kewley, were asked to design a better water softener valve. What they ultimately created was a business that would make the world a better place while protecting our most precious resource – water.
As an Authorized Independent Kinetico Dealer, Water Doctors is proud to be a part of that legacy. Discover Kinetico for yourself and start your own list of reasons why 50 years is just the beginning.

Free Water Testing
Water quality starts with science. Schedule your free in-home or in-office water quality test today.

Salt Delivery
Did you know we deliver water softener salt? Save time and save your back, we’re in your neighborhood!

Service & Repair
Servicing all makes and models of water treatment equipment, we help you stay on top of your water quality.