Taking Care of the Products Softening Your Life

Customer Care Program

Enjoy optimal performance from your Kinetico and other water treatment systems for years to come with our Customer Care Program. Designed to make life a little easier, maintenance a little more proactive, and saving a lot more enjoyable, we offer three residential care plans designed around you that include:

Equipment inspections and cleanings
Water testing for ongoing performance
Salt delivery
Product and service discounts!

Need help deciding which plan is best for you? Call 262.549.7733 and we’ll help you choose!

Residential & Commercial Care Plans Now Available

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Water System Maintenance As Easy As 1, 2, 3

Maintaining Your Water Softener, Water Filtration System & More

Regular maintenance and cleaning of your water treatment systems help ensure you get the best quality water day after day, year after year, drop after drop. While some homeowners prefer to perform their own maintenance, nothing beats the hands-on expertise you’ll receive from our service technicians. Choose from one of the plans below and enjoy the added benefit of product and service discounts along the way!

The Tech - Inspection & Cleaning Annually

$25 Per Month

Annual Inspection & Cleaning Includes:

Preventative maintenance inspection
Cleaning of the brine float and valve
Chemically clean the resin
Sanitize the brine tank

Annual Water Testing Includes:

Three water hardness tests – Incoming raw water, treated hot water, and treated cold water
Two iron tests if on well water – Incoming raw water and one through the current equipment

Salt Delivery Every 6 Months:

Salt delivery every 6 months to fill brine tank
First two bags of salt included

Product & Service Discounts:

5% savings on all service and repair
5% savings on upgraded equipment
No install fees on upgraded equipment

The Pro - Inspection & Cleaning Every 6 Months

$40 Per Month

Inspection & Cleaning Every 6 Months Includes:

Preventative maintenance inspection
Cleaning of the brine float and valve
Chemically clean the resin
Sanitize the brine tank

Water Testing Every 6 Months Includes:

Three water hardness tests – Incoming raw water, treated hot water, and treated cold water
Two iron tests if on well water – Incoming raw water and one through the current equipment

Salt Delivery Every 6 Months:

Salt delivery every 6 months to fill brine tank
First two bags of salt included

Product & Service Discounts:

10% savings on all service and repair
10% savings on upgraded equipment
No install fees on upgraded equipment

The Premier - Inspection & Cleaning Every 4 Months

$55 Per Month

Inspection & Cleaning Every 4 Months Includes:

Preventative maintenance inspection
Cleaning of the brine float and valve
Chemically clean the resin
Sanitize the brine tank

Water Testing Every 4 Months Includes:

Three water hardness tests – Incoming raw water, treated hot water, and treated cold water
Two iron tests if on well water – Incoming raw water and one through the current equipment

Salt Delivery Every 4 Months:

Salt delivery every 4 months to fill brine tank
First two bags of salt included

Product & Service Discounts:

12% savings on all service and repair
10% savings on upgraded equipment
No install fees on upgraded equipment

Customer Care Add-ons & Commercial Plans

Add-on: $15 per month

Drinking Water System

Inspection and cleaning; Two drinking water tests – Incoming raw water and one through the current equipment to test the system for rejection amounts; Includes one set of standard filters

Add-on: $10 per month

Iron Filtration System

Inspection and cleaning; Two drinking water tests – Incoming raw water and one through the current equipment to test the system for rejection amounts; Head cleaning; Discount on rebedding services

Customized Quote

Commercial Care Plans

Simplify the water treatment process at your office or commercial facility. Our technicians can design custom commercial care plans that are as unique as your business’ needs. Contact us today for more information on our commercial care plans, service, and repair.

50 Reasons People Love Kinetico Water

Kinetico Incorporated came into existence 50 years ago when its two founders, Bill Prior and Jim Kewley, were asked to design a better water softener valve. What they ultimately created was a business that would make the world a better place while protecting our most precious resource – water.

As an Authorized Independent Kinetico Dealer, Water Doctors is proud to be a part of that legacy. Discover Kinetico for yourself and start your own list of reasons why 50 years is just the beginning.